Returns & Refunds

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

Return eligibility

To be eligible for a return, your item must be in the same condition in which you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Starting a return

To request a return, contact us at ehmkannde@gmail.com. Returns must be sent to:

405 Manganesse St.
Target, Ta
NT-0012-2334

If your return is accepted, we will send you a return shipping label and instructions explaining how and where to send your package. Items returned without first requesting a return will not be accepted.

You can contact us with any return-related questions at ehmkannde@gmail.com.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. Contact us immediately if an item is defective or damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions and non-returnable items

Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom or personalized products, hazardous materials, flammable liquids, and gases. Please contact us if you have questions about a specific item.

We do not accept returns on sale items or gift cards. Nothing in this policy limits any rights that cannot legally be excluded.

Exchanges

The fastest way to receive the item you want is to return the item you have. Once the return is accepted, place a separate order for the replacement item.

European Union 14-day cooling-off period

If merchandise is shipped into the European Union, you generally have the right to cancel or return your order within 14 days without providing a reason, subject to applicable legal exceptions. The item must be in the same condition in which you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you after we receive and inspect your return and tell you whether the refund has been approved. If approved, the refund will be issued automatically to your original payment method within 10 business days. Your bank or credit-card provider may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your return, contact us at ehmkannde@gmail.com.